Contact Us

Please contact us with any questions at 866-959-BANK.

Our client services staff is available Monday – Friday, 8:30 am – 4:30 pm. Or, use the links below for additional contact information.


Corporate Headquarters
95 Elm Street
P.O. Box 9020
West Springfield, MA 01090

Our routing number is 211872027

United Bank partners with Grid Financial Services in conjunction with the Federal National Mortgage Association (FNMA) to offer loan modification services and foreclosure alternatives to delinquent borrowers who qualify for this program.  This program is offered by FNMA, NOT United Bank and is serviced for us through Grid Financial.