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8 Tips for Safer, more secure ATM Banking

United Bank Offers 8 Proactive Tips for Safe & Secure Banking at ATMs

According to the American Bankers Association, there are more than 400,000 ATMs in the United States. At United Bank, in addition to our 56 full service branches, we have 70 conveniently-located ATMs throughout Connecticut, Massachusetts and Rhode Island. We also provide our customers with international access to over 55,000 ATMs, surcharge-free, through the Allpoint Network.

We are not only dedicated to delivering exceptional customer service but we are also laser-focused on ensuring your banking experience with us is always safe and secure regardless of how you choose to transact with us – including banking at our ATMs. One incident of crime at our ATMs is one too many.

That’s why United Bank works closely with local police departments in the markets we serve to prevent criminal activity around local ATMs. We frequently perform security assessments around our branches and ATMs. We also deploy preventative measures where our ATMs are located, including surveillance cameras, ample lighting and setting withdrawal limits on ATM/Debit Card activity – just to name a few.

So, while we proactively take steps to enhance security at our banking locations, there is no substitute for cautious behavior on the part of our customers, employees and the communities we serve. Therefore, we recommend that United Bank customers follow these eight simple safety tips when using an ATM:
  1. Keep your PIN number a secret. Never write down your Personal Identification Number (PIN) or share it with anyone.
  2. Be aware of your surroundings, particularly at night. Make sure the ATM is free of sight obstructions. If you observe suspicious persons or circumstances, do not use the machine.
  3. Bring someone with you when using an ATM at night. If you can’t, use an ATM that is located in a public area.
  4. Have your ATM card ready and in your hand as you approach the ATM.
  5. Use your body to “shield” the ATM keyboard as you enter your PIN.
  6. Always take your receipts or transaction records with you.
  7. Do not count or visually display any money you received from the ATM. Immediately put your money into your pocket or purse and count it later.
  8. If you are using a drive-up ATM, be sure passenger windows are rolled up and all doors are locked. If you leave your car and walk to the ATM, lock your car.
We encourage you to visit United Bank's Security Center to learn more about how you can join us in making sure your banking experience at United Bank is safe and secure. It goes a long way in avoiding the kind of financial loss that comes from criminal activity.